Privacy policy

How Upward Digital collects, uses and protects your personal information.

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Upward Digital (“we”, “us”) respects your privacy. This policy explains how we handle personal information collected through this website, in line with the Australian Privacy Principles.

What we collect

When you use our contact form, we collect the details you provide, such as your name, email address, phone number, website and message. We may also collect anonymous usage data through analytics tools to understand how visitors use the site.

How we use it

We use your details to respond to your enquiry, provide quotes and deliver services you engage us for. We don’t sell your personal information.

Who we share it with

We use trusted service providers to operate this website and deliver email, including website hosting, email delivery and analytics providers. Some of these providers may store data outside Australia. We only share what they need to provide their service.

Keeping it secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access and correction

You can ask to access or correct the personal information we hold about you by emailing us at the address below.

Contact

Questions or complaints about privacy can be sent to hello@upwarddigital.com.au. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).